Your confidentiality matters to us
As the premium online retailer for adult products, SilkyFit respects your right to privacy. All issues related to your order(s) from this site will be discreetly and confidentially handled, including:
- contact (we will get in touch with you only when absolutely necessary)
- your details.
Your information will not be shared, passed on or sold to anyone outside of our business, and will always remain with us confidentially.
Credit card statements
For your privacy, the transaction on your credit card statement will not state our company name, and will not include any reference to the product(s) purchased.
Processing and delivery
Your order will be discreetly packaged and will not include references relating to the product purchased or name of the site purchased from. For further discretion, the sender’s name will not be displayed on the parcel.
Registration and promotions
As part of our commitment to excellence in customer service, we use registration forms to make it easy for you to leave your contact information, such as your name and email address. This facilitates future order processing and lets us contact you about new products, specials and other promotions we may have.
To participate in our promotions, customers must go through this registration process. Registration data can then be used to contact winners of promotions.
Your details will be kept confidential at all times.
Your information will not be shared, passed on or sold to anyone outside of our business, and will always remain with us confidentially. You can request changes to your registration data at any time by contacting our friendly customer service team. Visit our Contact Us page for details.
By entering your email address on any part of our website, you accept to receive news updates from us.
If you subscribe to and subsequently wish to unsubscribe from our newsletters, you can find instructions on how to do so in the said communications or contact our friendly customer service team via email, phone or live chat. Visit our Contact Us page for details. On request, we will delete from the database, personally identifiable information that has been submitted.
If you have any questions about our privacy and discretion policy, please contact our friendly customer service team via email, phone or live chat. Visit our Contact Us page for details.