Discreet dispatch service
At SilkyFit, we pride ourselves on our fast and discreet dispatch service, which allows our fun-loving customers to enjoy their purchases hassle-free and as soon as possible.
Please note that the time taken to dispatch an item is listed on each product detail page.
“Shipped the same Working Day (If ordered before 1 pm)” means that the product will be shipped the same day if ordered before 1 pm on a working day or the next day if ordered after 1 pm on a working day.
“Shipped 2 working days after your order is placed” means that we will only ship the item 2 days after your order is placed but you will receive the order between 3 – 5 working days.
If the order is in stock, we will ship it within 24 hours. Main Centres will receive their orders in 1-2 working days, regional areas, 2-3 working days, and out-lying areas 2-5 working days.
If you place your order Monday to Friday before 1 pm SAST, it will be dispatched on the same day. If you’ve missed the 1 pm cut-off time, or in the unlikely event that your order was unable to be dispatched on the same day, rest assured that it will leave our warehouse on the next business day.
For the quickest dispatch, we recommend using our credit card payment option. Orders will only be dispatched once we receive your payment. Credit card payments are instant. If you have selected our EFT option, please forward proof of payment to firstname.lastname@example.org with your order number as a reference.
For urgent orders, we highly recommend contacting our friendly customer service team for assistance via our Contact Us page. All orders are sent via a reputable courier service whereby you will receive a tracking number to track your order once it has been shipped.
Your order will be discreetly packaged and will not include references relating to the product purchased or the name of the site purchased from. For further discretion, the sender’s name will not be visible on the parcel or waybill packing slip.